Shipping Policy

At Eadflie, we know healthcare professionals need their gear quickly and reliably. We work with carefully selected fulfillment partners to ship your scrubs to customers across more than 25 markets worldwide.

Where We Ship

We currently ship to over 25 markets across the United Kingdom, the European Union, North America, Asia-Pacific, and the Middle East — including the UK, Ireland, Germany, France, Italy, Spain, Canada, Japan, Australia, the United Arab Emirates and more. The available options for your address are shown at checkout. If your country is not listed, please contact sales@eadflie.com before ordering.

Delivery Times

• United Kingdom & Ireland: 7–10 business days
• European Union & EFTA: 7–14 business days
• North America & Asia-Pacific: 7–15 business days
• Middle East: 10–18 business days

All times are estimates only — please allow extra time during peak periods or local holidays.

Shipping Costs

Shipping is calculated at checkout based on package weight and destination. We may run free-shipping promotions or order-value thresholds, applied automatically at checkout.

Duties & Taxes

International orders may incur import duties, taxes, or customs fees set by local authorities and payable by the recipient. These are not included in the order total or shipping cost.

Order Processing

Orders are processed within 1–2 business days, Monday to Friday, excluding holidays. Once shipped, you'll receive a confirmation email with tracking.

Address Accuracy

Please double-check your shipping address before ordering. We are not responsible for orders shipped to an incorrect address. If you spot an error, contact sales@eadflie.com as soon as possible.

Shipping Issues

If your order arrives damaged, is missing items, or hasn't arrived within the expected window, contact us at sales@eadflie.com. We respond within 24 hours.