Help Center / FAQ
Help Center
Find answers to the most common questions about Eadflie scrubs, orders, and more.
Orders & Shipping
How long does shipping take?
U.S. orders typically arrive within 3–5 business days. Canadian orders may take 7–14 business days. All orders are processed within 1–2 business days.
Do you offer free shipping?
Yes — free standard shipping on all orders of $100 or more within the U.S. and Canada.
How can I track my order?
You'll receive a shipping confirmation email with a tracking number once your order ships. Click the link to track your package in real time.
Do you ship internationally?
We currently ship to the United States and Canada. International expansion is planned for the future.
Sizing & Fit
How do I find my size?
Visit our Size Guide for detailed measurements. If you're between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What's the difference between jogger and straight-leg pants?
Jogger pants have an elastic waistband and tapered ankle cuffs for a modern, slim fit. Straight-leg pants offer a more traditional silhouette with a relaxed drape from hip to hem.
Products & Fabric
What fabrics do you use?
We offer three fabric options: Performance Stretch (95% Polyester / 5% Spandex), Soft-Touch Blend (72% Polyester / 21% Rayon / 7% Spandex), and Knit Comfort (same tri-blend in a knit construction). Learn more on our Fabric Technology page.
Are your scrubs wrinkle-resistant?
Yes. All Eadflie fabrics are engineered to resist wrinkles, so you look polished through even the longest shifts.
How should I wash my scrubs?
Machine wash cold or warm, tumble dry low, no bleach, no fabric softener. See our full Care Instructions for fabric-specific guidance.
Returns & Exchanges
What is your return policy?
Please visit our Return & Refund Policy page for complete details on returns, exchanges, and refunds.
Discounts
Do you offer a student discount?
Yes. We offer 15% off for verified students. Visit our Student Discount page to learn how to claim yours.
Do you offer group or bulk orders?
Yes — we offer special pricing for group orders. Email us at sales@eadflie.com with details about your group size and needs.
Still Need Help?
Can't find what you're looking for? Email us at sales@eadflie.com and we'll respond within 24 hours.
Last updated: April 2026