Refund policy

We have a 30-day return policy — you have 30 days after receiving your item to request a return.

To be eligible, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at sales@eadflie.com and we will provide the return address and instructions. Items sent back without first requesting a return will not be accepted.

Damages and issues: Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or wrong, so we can make it right.

Exceptions / non-returnable items: Certain items cannot be returned, including sale items and gift cards. Please get in touch if you have questions about your specific item.

Exchanges: The fastest way is to return the item you have and, once accepted, make a separate purchase for the new one.

European Union 14-day cooling-off period: If your order is shipped into the EU, you may cancel or return within 14 days for any reason, provided the item is in its original condition with tags and proof of purchase.

Refunds: We'll notify you once we've received and inspected your return and let you know if it's approved. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at sales@eadflie.com.